At DHL Global Link, we understand that clear information is essential when choosing a logistics partner.
This Frequently Asked Questions page is designed to provide straightforward answers to common enquiries about our services, shipping processes, security standards, and support. Whether you are new to global logistics or managing complex supply chains, the information below will help you make informed decisions with confidence.
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What services does DHL Global Link provide?
DHL Global Link offers comprehensive logistics and supply chain solutions, including international freight shipping (air, sea, and land), express and time-sensitive deliveries, customs coordination, and business logistics support.
Who can use your services?
Our services are designed for individuals and businesses of all sizes, including e-commerce companies, manufacturers, wholesalers, and enterprises requiring reliable domestic or international logistics solutions.
Do you handle both domestic and international shipments?
Yes. We support both domestic distribution and international shipping across multiple regions, depending on shipment requirements and destination.
What types of freight do you ship?
We handle a wide range of cargo types, including general merchandise, commercial goods, time-sensitive shipments, and regulated cargo, subject to applicable laws and transport regulations.
How do I request a shipping quote?
You can request a quote by using the contact form on our website or by reaching out directly via email or phone. Providing shipment details such as origin, destination, cargo type, and urgency helps us respond more accurately.
Do you offer express or urgent delivery options?
Yes. We provide express and time-critical delivery solutions for shipments that require fast and reliable transit times.
Can you help with customs clearance?
We offer customs coordination and documentation support to help ensure shipments comply with international trade regulations and clear customs efficiently.
Can I track my shipment?
Yes. Shipment tracking and status updates are available to provide visibility throughout the shipping process. Details are shared once your shipment is confirmed.
Still Have Questions?
If your question is not listed here, please contact our team directly. We are happy to provide detailed information and personalized support.
Contact us today to speak with a logistics specialist.